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General Questions

1. How do I drop-ship an order?
2. What is your Return Policy?
3. WARNING ABOUT POSTAL MAIL SHIPPING
4. What if an item is out of stock?
5. How do I place an order online?
6. Can I change an order once it’s placed?
7. How do I search for information on a specific product?
8. How can I save multiple ship to locations for future use?
9. What should I do if I receive error messages while ordering?
10. How can I search orders online?
11. What is a Refurbished or Reconditioned Product?
12. How long will it take to hotstamp my order?

Shipping Questions

1. Who do we ship through? What are my options?
2. How many days does it take to arrive to me shipping via UPS Ground?
3. When will my order ship?
4. How do you figure out when your package will arrive?
5. Can I get Saturday delivery?
6. Can I change my shipping method after the order is made?
7. GUARANTEED DELIVERY BY CHRISTMAS 2007
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5401 Baumhart Road
Lorain, OH 44053
1.800.218.0104

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